Job Description
Join our award-winning team at Grand Horizon Hotels as a Night Shift Manager! We're seeking a dynamic professional to oversee overnight operations at our premier Fresno location. This high-impact role ensures exceptional guest experiences while maintaining operational excellence during peak evening hours. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in California's vibrant Central Valley.
Responsibilities
- Oversee all front desk, security, and housekeeping operations during overnight shifts
- Handle guest inquiries, complaints, and emergency situations with professionalism
- Conduct staff training and performance evaluations for night team members
- Manage inventory control for overnight supplies and amenities
- Prepare daily operational reports and financial reconciliation
- Coordinate with day shift teams for seamless transition of responsibilities
Qualifications
- Minimum 3 years hotel management experience with night shift focus
- Valid California Food Handler and ServSafe certifications
- Proven crisis management and conflict resolution skills
- Advanced knowledge of PMS systems (Opera/Micros preferred)
- Ability to work independently with minimal supervision
- Strong bilingual skills in English and Spanish (highly valued)
- Flexible availability including weekends and holidays