Job Description
Join our dynamic hospitality team as a Part-Time Front Desk Agent in Wichita, KS! We're seeking a customer-focused professional to deliver exceptional guest experiences during flexible shifts. Perfect for students or those seeking work-life balance, this role combines frontline interaction with operational excellence in a modern hotel environment.
As the first point of contact, you'll manage check-ins, handle inquiries, and ensure seamless guest satisfaction. We offer competitive pay, comprehensive training, and opportunities for advancement within our growing portfolio of properties.
Responsibilities
- Manage guest check-in/check-out processes with speed and accuracy
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate reservation systems and update guest information
- Uphold brand standards in appearance and communication
- Assist with basic administrative tasks (reporting, filing)
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and conflict resolution skills
- Proficient with basic computer systems (MS Office, PMS)
- Flexible availability including nights, weekends, and holidays
- Ability to stand for extended periods and lift 25 lbs
- Valid driver's license and reliable transportation