Job Description
Join our award-winning team at Grand Hospitality Group as a Part-Time Front Desk Agent in sunny Orlando! We're seeking energetic professionals to deliver exceptional guest experiences during flexible shift work. Enjoy competitive pay, complimentary meals, and opportunities for career growth in a dynamic hospitality environment. If you thrive in fast-paced settings and value teamwork, apply today to become part of our guest-first culture!
Responsibilities
- Manage check-in/check-out procedures efficiently using PMS systems
- Address guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Execute shift handovers and daily reporting tasks
- Uphold brand standards through attentive service and cleanliness
- Assist with concierge services and local recommendations
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel management software (Opera, etc.)
- Strong communication and conflict resolution abilities
- Flexible availability for evening/weekend/holiday shifts
- Basic math and cash handling skills
- Ability to stand for extended periods and multitask
- Valid Florida driver's license preferred
- Fluency in English; Spanish a plus