Job Description
Join Seattle's premier luxury hotel as a Front Desk Agent and become the heart of our guest experience! We're seeking charismatic professionals to deliver exceptional service while managing check-in/out processes, reservations, and guest inquiries. Enjoy competitive pay, comprehensive benefits, and career growth in a dynamic hospitality environment. Immediate openings available for energetic individuals who thrive in fast-paced settings. Apply today to start your rewarding journey with us!
Responsibilities
- Manage seamless check-in/out procedures for hotel guests
- Handle reservations and optimize room allocation
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management systems efficiently
- Upsell amenities and services to enhance guest satisfaction
Qualifications
- Minimum 1 year hotel or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with hotel management software (e.g., Opera)
- Strong problem-solving and multitasking abilities
- Professional appearance and positive demeanor
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling skills