Job Description
We are looking for a reliable and friendly Part-Time Front Desk Agent to join our dynamic team in New York City. As a critical part of our operations, you will manage the front desk, handle guest inquiries, and ensure a welcoming environment for our diverse clientele. This role offers flexible shift options, making it perfect for those seeking a balance between work and life.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $25.00 per hour.
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- Growth Opportunities: Clear pathways for career advancement within the hospitality industry.
Are you ready to make an impact? Apply today!
Responsibilities
- Greet and welcome guests warmly, ensuring a positive first impression.
- Manage check-in and check-out processes efficiently using property management systems.
- Answer incoming calls and route them appropriately to maintain communication flow.
- Handle cash transactions, credit card processing, and daily banking duties accurately.
- Monitor security systems and enforce building safety protocols.
- Coordinate with housekeeping and maintenance teams to ensure guest rooms are ready.
- Resolve guest complaints and inquiries in a professional and timely manner.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in front desk, hospitality, or customer service is preferred.
- Strong communication skills and a professional demeanor.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Proficiency in Microsoft Office Suite and property management software.
- Basic math skills for cash handling.
- Must be able to stand for extended periods.