Job Description
Welcome to Grand Horizon Hospitality, where we define modern luxury and exceptional service. We are currently seeking a dedicated and energetic Part-Time Front Desk Agent to join our team in the heart of Seattle. If you are looking for shift work that offers flexibility and the opportunity to shine in a premium environment, we want to meet you.
As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their entire stay. We pride ourselves on our diverse team and inclusive culture, ensuring every employee feels valued and empowered.
Why Join Us?
- Competitive hourly pay ($20.00 - $25.00)
- Flexible scheduling for work-life balance
- Opportunity for career growth within a top-tier hotel group
- Employee discounts and perks
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a smooth check-in and check-out process.
- Manage incoming phone calls and emails with professionalism and efficiency.
- Handle guest inquiries, requests, and complaints promptly to ensure high satisfaction.
- Monitor the lobby and reception area to maintain cleanliness and organization.
- Assist with key card management and security procedures as required.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms and public areas are in pristine condition.
- Process payments and accurately handle financial transactions.
Qualifications
- High school diploma or GED required.
- Previous experience in hospitality, customer service, or front desk operations is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to work various shifts, including weekends, evenings, and holidays.
- Proficiency in Microsoft Office Suite and property management software is a plus.
- Must be reliable, punctual, and able to work well under pressure.