Job Description
Join our award-winning team at Grand Harbor Inn Jacksonville! We're seeking enthusiastic individuals with a passion for hospitality to fill our part-time guest services positions. No prior experience is required – we provide comprehensive training to help you thrive. Enjoy a flexible schedule, competitive pay, and opportunities for advancement in a supportive environment. Whether you're a student, career-changer, or seeking supplemental income, this is your perfect entry point into the thriving Florida hospitality industry.
Responsibilities
- Deliver exceptional guest experiences at the front desk, including check-in/check-out procedures
- Manage reservations and room assignments using hotel management software
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams to ensure smooth operations
- Process payments and maintain accurate financial records
- Uphold cleanliness and safety standards in all public areas
- Assist with luggage handling and valet services as needed
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with learning new software
- Ability to work evenings, weekends, and holidays
- Valid Florida driver's license (for valet duties)
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods and lift up to 25 lbs
- No prior hotel experience necessary – training provided!