Job Description
Join our dynamic team at Coastal Hospitality Group as a Part-Time Hotel Front Desk Agent in beautiful San Diego! We're seeking energetic professionals to deliver exceptional guest experiences during flexible shifts. This role is perfect for those seeking hospitality opportunities with adaptable hours in California's premier coastal destination.
As a key ambassador of our property, you'll handle check-in/check-out processes, manage reservations, and resolve guest inquiries with finesse. Our modern hotel environment offers competitive pay and training for career growth in the hospitality sector.
Responsibilities
- Process guest check-ins/check-outs efficiently using hotel management systems
- Manage reservations and room assignments while maintaining accurate records
- Respond to guest inquiries and resolve issues promptly with solutions-focused approach
- Collaborate with housekeeping, maintenance, and dining teams for seamless operations
- Handle payment processing and financial transactions with precision
- Execute shift-specific duties during evenings, weekends, and holidays
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 6 months customer service experience in fast-paced environments
- Availability to work flexible shifts including nights, weekends, and holidays
- Proficiency with PMS software (Opera, Cloudbeds) or similar technology
- Exceptional communication and problem-solving skills
- Ability to multitask effectively during high-traffic periods
- Basic knowledge of San Diego attractions and local transportation