Job Description
Join our vibrant team at Seaside Hospitality Group! We're seeking enthusiastic Part-Time Guest Services Associates to create memorable experiences for our guests in beautiful Portland, NC. No hospitality experience required—just your positive attitude and eagerness to learn. Enjoy flexible schedules, competitive pay, and a supportive work environment where your growth matters.
Responsibilities
- Warmly welcome and assist guests with check-in/check-out procedures
- Manage reservations and respond to inquiries via phone/email
- Process payments and maintain accurate transaction records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Operate hotel management systems and POS terminals
- Maintain clean and organized lobby/reception areas
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Customer service mindset with problem-solving abilities
- Flexible availability including evenings/weekends
- Attention to detail and organizational skills