Job Description
Join our award-winning downtown Columbus hotel and become part of a dynamic hospitality team! We're seeking energetic part-time shift workers to deliver exceptional guest experiences during evening, overnight, and weekend shifts. Enjoy competitive pay, flexible scheduling, and career growth opportunities in one of Ohio's most vibrant cities. Perfect for students, second-job seekers, and hospitality professionals seeking work-life balance.
Responsibilities
- Deliver exceptional guest service during check-in, check-out, and throughout guest stays
- Manage room status updates and coordinate with housekeeping team
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Perform nightly audits and prepare shift reports
- Monitor security protocols and respond to emergency situations
- Collaborate with cross-functional teams for seamless operations
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency and POS system knowledge
- Valid Ohio driver's license (if required for errands)
- Ability to stand for extended periods and lift 25 lbs