Job Description
Join our award-winning team at Omaha Grand Hotel and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our front desk. As a leader in Omaha's hospitality scene, we provide comprehensive paid training, career advancement opportunities, and a supportive work environment. Enjoy competitive pay, flexible scheduling, and employee benefits including discounted hotel stays and meal plans. Perfect for students, career changers, or anyone passionate about customer service!
Responsibilities
- Check in/out guests efficiently using our hotel management system
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through attentive guest interactions
- Assist with luggage and ensure smooth guest transitions
- Resolve guest concerns promptly and escalate when necessary
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with technology
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including nights, weekends, and holidays
- Positive attitude and customer service mindset
- No prior experience required – training provided!
- Must pass background check and drug screening