Job Description
Join our award-winning team at Grand Hotel Nashville, where Southern hospitality meets modern luxury. We're seeking passionate part-time hotel staff to deliver exceptional guest experiences in the heart of Music City. Enjoy flexible schedules, competitive pay, and opportunities for advancement in a dynamic environment. Perfect for students, career changers, and hospitality enthusiasts.
Responsibilities
- Provide exceptional guest service at front desk, check-ins, and check-outs
- Manage reservations and handle billing inquiries with precision
- Coordinate with housekeeping and maintenance teams for seamless operations
- Resolve guest complaints promptly and professionally
- Maintain cleanliness and organization of public areas
- Assist with event setup and guest amenities as needed
- Process payments and manage cash drawer accurately
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic computer literacy and reservation system knowledge
- Attention to detail and problem-solving abilities
- Physical stamina for standing and walking during shifts
- Valid Tennessee driver's license (if valet duties required)
- Must pass background check and drug screening