Job Description
Join our award-winning team at the Grandview Hotel & Spa, Columbus's premier luxury destination! We're seeking passionate individuals to deliver exceptional guest experiences in our dynamic downtown location. As a part-time hotel team member, you'll be the face of our brand, creating memorable stays for business and leisure travelers. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Our commitment to excellence extends to our staff – enjoy complimentary hotel stays, employee discounts, and ongoing training programs. Perfect for students, retirees, or those seeking flexible work-life balance. Apply today to become part of Columbus's hospitality elite!
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out procedures efficiently and accurately
- Respond promptly to guest inquiries and resolve service issues
- Maintain pristine room standards and common areas
- Collaborate with cross-functional departments to ensure seamless operations
- Process payments and manage cash handling procedures
- Uphold brand standards through consistent service delivery
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and point-of-sale system knowledge
- Attention to detail and problem-solving abilities
- Valid Ohio driver's license (if driving required)
- Ability to stand/walk for extended periods
- Positive attitude and team-oriented mindset