Job Description
Join our award-winning team at Grand Plaza Hotel, where we redefine luxury hospitality in the heart of Los Angeles. We're seeking dynamic part-time hotel staff to deliver exceptional guest experiences while working in a vibrant downtown environment. Enjoy flexible scheduling, competitive pay, and opportunities for growth in one of LA's most iconic destinations. Perfect for students, career changers, or hospitality professionals seeking supplemental income. Apply today and become part of our legacy of excellence!
Responsibilities
- Provide exceptional guest service at front desk, concierge, and housekeeping stations
- Handle check-in/check-out procedures and manage reservations efficiently
- Maintain pristine guest rooms and common areas according to brand standards
- Resolve guest inquiries and concerns promptly with a solutions-oriented approach
- Collaborate with cross-functional teams to ensure seamless operations
- Assist with event setup and VIP guest arrangements as needed
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic knowledge of hotel management systems (e.g., Opera, PMS)
- Valid California driver's license (if valet driving required)
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Must pass background check and drug screening