Job Description
Join our vibrant team at the Grand Miami Hotel, a premier destination in the heart of Miami Beach. We're seeking passionate part-time hotel staff to deliver exceptional guest experiences while enjoying flexible hours and a dynamic work environment. As a key member of our hospitality family, you'll contribute to creating memorable stays for international travelers and locals alike. We offer competitive pay, complimentary meals, and opportunities for career growth in one of Florida's most iconic cities.
Perfect for students, career changers, or hospitality enthusiasts looking to balance work with other commitments. Our team thrives on creativity, collaboration, and genuine care for guests. Apply today to become part of Miami's premier hospitality experience!
Responsibilities
- Deliver exceptional customer service during guest check-in/check-out procedures
- Manage guest inquiries and resolve issues with professionalism and efficiency
- Assist with concierge services including reservations, transportation, and local recommendations
- Maintain pristine lobby areas and common spaces according to brand standards
- Collaborate with housekeeping and security teams for seamless operations
- Process payments and manage cash handling procedures accurately
- Participate in training sessions to enhance service skills and product knowledge
Qualifications
- Previous hotel or hospitality experience preferred but not required
- Strong communication and interpersonal skills in English
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and familiarity with reservation systems
- Positive attitude and problem-solving mindset
- Attention to detail and organizational abilities
- Valid Florida driver's license may be required for some positions
- Ability to stand for extended periods and lift up to 25 lbs