Job Description
Join our award-winning team at Grand River Hotel in downtown Sacramento! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in our vibrant urban oasis. As a part of our dynamic team, you'll contribute to creating memorable stays while enjoying competitive compensation, flexible scheduling, and career growth opportunities in California's capital city.
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest inquiries
- Manage reservations and room assignments with precision
- Handle guest requests promptly and professionally
- Perform daily inspections of public areas to maintain cleanliness standards
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Resolve guest complaints with discretion and problem-solving skills
Qualifications
- High school diploma or equivalent required
- Minimum 6 months hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Valid California driver's license preferred
- Ability to stand/walk for extended periods
- Must pass background check and drug screening