Job Description
We are currently seeking a dedicated and professional Front Desk Agent to join our high-performing team in Tampa, FL.
This is an urgent hiring opportunity for driven candidates looking for immediate employment in a dynamic shift-work environment. As the face of our brand, you will play a crucial role in ensuring our guests have a seamless and memorable experience from the moment they arrive.
Why Join Us?
- Immediate start available for the right candidate.
- Competitive hourly rate with performance bonuses.
- Flexible shift work schedules (Day/Night).
- Opportunity for career growth within a top-rated hospitality group.
We are looking for individuals who are detail-oriented, energetic, and ready to represent our brand with excellence.
Responsibilities
- Greet guests warmly upon arrival and departure, providing exceptional customer service and ensuring a welcoming atmosphere.
- Manage the front desk operations efficiently, including check-ins, check-outs, and reservation management.
- Answer incoming phone calls with a professional tone and route messages to appropriate departments.
- Process payments accurately using POS systems and handle cash transactions responsibly.
- Assist guests with inquiries regarding local attractions, dining options, and transportation.
- Monitor building security systems and control access to the property.
- Maintain a clean, organized, and professional front desk area.
Qualifications
- High school diploma or equivalent required.
- Previous experience in hospitality, reception, or customer service is preferred but not mandatory for exceptional candidates.
- Strong verbal communication and interpersonal skills.
- Proficiency with computer systems and hotel management software.
- Ability to work flexible shifts, including weekends, holidays, and night shifts.
- Professional appearance and a positive, problem-solving attitude.
- Basic math skills for accurate cash handling.