Job Description
Join our award-winning downtown Sacramento hotel as a part-time hospitality professional! We're seeking energetic individuals to deliver exceptional guest experiences in a vibrant urban setting. Perfect for students or professionals seeking flexible hours with competitive pay and growth opportunities. Enjoy complimentary meals, staff discounts, and a supportive team environment.
Responsibilities
- Deliver outstanding guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes efficiently using hotel software
- Address guest inquiries and resolve issues promptly
- Maintain cleanliness standards in guest areas and back-of-house spaces
- Collaborate with team members during peak periods and special events
- Adhere to safety protocols and emergency procedures
- Process payments and manage billing accurately
Qualifications
- Previous hotel or customer service experience preferred
- Flexible availability including weekends, nights, and holidays
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Basic computer proficiency
- Valid California driver's license (if required for transportation duties)
- Ability to lift 25 lbs regularly
- Positive attitude with attention to detail