Job Description
Join our award-winning luxury hotel team in the heart of Fort Worth! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment. Perfect for detail-oriented individuals ready to shine in Texas's thriving hospitality scene.
Responsibilities
- Deliver exceptional customer service and personalized guest experiences
- Manage check-in/check-out procedures efficiently using hotel systems
- Coordinate housekeeping and maintenance operations to maintain standards
- Handle guest inquiries and resolve issues with professionalism
- Train and mentor new team members on service protocols
- Collaborate with departments for seamless event execution
- Implement safety and hygiene regulations rigorously
Qualifications
- Minimum 2 years hotel/hospitality experience required
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Proficiency in hotel management software (Opera/PMS)
- Valid Texas driver's license (if applicable to role)
- Bilingual (English/Spanish) preferred
- Food Handler/ServSafe certification a plus