Job Description
Join our award-winning luxury team at Grand Bay Resort & Spa! We're urgently seeking passionate hospitality professionals to elevate our guest experience in sunny Tampa. As a premier waterfront destination, we offer competitive compensation, comprehensive benefits, and career advancement opportunities. Perfect for energetic individuals who thrive in fast-paced environments and appreciate premium service standards. Immediate openings available across multiple departments!
Responsibilities
- Deliver exceptional guest service with genuine warmth and professionalism
- Manage check-in/check-out procedures efficiently using Opera PMS
- Coordinate housekeeping operations with attention to detail
- Handle guest inquiries and resolve complaints promptly
- Collaborate with F&B team for seamless guest experiences
- Maintain strict cleanliness and safety standards
- Participate in daily briefings and training sessions
Qualifications
- Minimum 1 year hospitality or customer service experience
- Valid Florida driver's license (if required for position)
- Ability to work flexible shifts including nights/weekends
- Proficiency in hospitality software systems
- Strong communication and problem-solving skills
- Basic knowledge of Tampa tourism attractions
- Ability to lift 25lbs and stand for extended periods
- Food Handler/ServSafe certification preferred