Job Description
Join our dynamic hospitality team at Grand Horizon Hotels as a Night Shift Front Desk Agent! We're seeking enthusiastic individuals to become the first point of contact for our guests during evening hours. No prior experience is required – we provide comprehensive training to ensure your success. This full-time night position offers competitive pay, health benefits, and growth opportunities within our award-winning chain. If you're a people person with a passion for exceptional service, apply today to start your rewarding career in El Paso's thriving hospitality industry!
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations and room assignments using our property management system
- Respond to guest inquiries and resolve issues with professionalism
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and security teams for seamless operations
- Perform nightly audits and prepare shift reports
- Maintain a clean and organized front desk area
Qualifications
- No experience required – training provided!
- High school diploma or equivalent required
- Strong communication and customer service skills
- Ability to work independently during night hours
- Basic computer literacy and comfort with technology
- Flexible schedule availability including weekends/holidays
- Valid Texas driver's license preferred
- Ability to stand for extended periods