Job Description
Join the elite team at Riverside Hospitality Group, where we define excellence in guest service. We are currently hiring enthusiastic and motivated individuals for our Weekend Shift Hotel Jobs in Raleigh, NC. We understand that everyone starts somewhere, which is why we are looking for candidates with no experience required—we provide comprehensive training to help you grow.
Whether you are a student, a career changer, or simply looking for a flexible schedule, this is the perfect opportunity to break into the hospitality industry. Our operations extend to the Ohio region, offering a unique chance to be part of a growing network of premier hotels.
Why Join Us?
- Competitive hourly pay with performance bonuses.
- Flexible weekend schedules designed to work around your life.
- Health, dental, and vision insurance for full-time team members.
- Free meals and employee discounts on hotel stays.
- Career advancement opportunities for dedicated staff.
Responsibilities
- Perform check-in and check-out procedures for guests, ensuring accuracy and security.
- Answer incoming phone calls and respond to emails with a polite and professional demeanor.
- Handle guest inquiries, requests, and complaints efficiently to ensure a 5-star experience.
- Manage room bookings and update the property management system (PMS) accurately.
- Coordinate with housekeeping and maintenance teams to address guest needs promptly.
- Maintain a clean, organized, and welcoming reception area at all times.
Qualifications
- High school diploma or GED equivalent required.
- Must be available to work weekends (Friday, Saturday, and Sunday) and occasional holidays.
- Strong communication skills with a friendly and outgoing personality.
- Basic computer proficiency and typing skills.
- Ability to stand for long periods and lift light furniture or boxes (up to 25 lbs).
- Valid driver's license preferred.