Job Description
Join our award-winning downtown Kansas City hotel and become part of a dynamic hospitality team! We're seeking passionate Weekend Hospitality Associates to deliver exceptional guest experiences during peak weekend operations. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a vibrant city known for its arts, cuisine, and culture.
Why You'll Love Working With Us:
- Competitive hourly wages with weekend differential pay
- Comprehensive training and career development programs
- Employee discounts on hotel stays and dining
- Health benefits for part-time employees (30+ hours/week)
- Work-life balance with weekend-only shifts
Responsibilities
- Deliver exceptional guest service at front desk and concierge stations
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain accurate guest records and billing information
- Ensure compliance with brand standards and safety protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work weekends (Friday-Sunday) and holidays
- Proficient in hotel management software (Opera, etc.)
- Valid Missouri Food Handler's Certificate preferred
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and passion for guest satisfaction
- High school diploma or equivalent required