Job Description
Join our award-winning hospitality team at Grand Plaza Hotel! We're seeking energetic individuals to kickstart their careers in Milwaukee's vibrant tourism industry. No experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible schedules, and a supportive work environment. Apply today and become part of Milwaukee's premier hospitality destination!
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes efficiently using hotel systems
- Maintain pristine guest rooms and public areas per brand standards
- Respond to guest inquiries and resolve service concerns promptly
- Collaborate with cross-departmental teams for seamless operations
- Adhere to safety and sanitation protocols consistently
- Assist with event setup and guest support functions
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency with willingness to learn new systems
- Strong attention to detail and problem-solving abilities
- Positive attitude and team-oriented mindset
- Ability to stand/walk for extended periods
- Must pass background check and drug screening