Job Description
Join our award-winning team at Grand Hospitality Group for exciting weekend shift opportunities in Houston! We're seeking passionate individuals to deliver exceptional guest experiences during our busiest weekend operations. Enjoy a dynamic work environment with competitive pay, flexible scheduling, and growth opportunities within one of Texas's premier hotel chains.
Perfect for students, parents, or professionals seeking weekend work, our Houston properties offer a supportive culture where your dedication is rewarded. Discover why we're consistently rated as Houston's top employer for hospitality professionals!
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest assistance
- Manage room inventory and coordinate housekeeping operations during weekend shifts
- Handle guest inquiries and resolve issues promptly to maintain satisfaction
- Process payments and maintain accurate financial records
- Collaborate with security and maintenance teams for weekend operations
- Execute emergency protocols and ensure guest safety standards
- Train new weekend staff members on hotel procedures
Qualifications
- Minimum 1 year hospitality or customer service experience
- Availability to work flexible weekend shifts (Fri-Sun) and holidays
- Strong communication and conflict resolution skills
- Proficient with hotel management software (Opera, etc.)
- Ability to multitask in high-pressure environments
- Basic knowledge of Houston tourism attractions and transportation
- Valid Texas driver's license (for property shuttle duties)
- Flexible scheduling availability required