Job Description
Join our award-winning team at Grand Tampa Hospitality and be part of the city's premier hospitality experience! We're seeking passionate weekend hotel staff to deliver exceptional guest service during peak weekend operations. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in sunny Tampa, FL. Perfect for students, second-job seekers, or hospitality professionals seeking weekend opportunities.
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest inquiries
- Manage room status updates and coordinate with housekeeping teams
- Handle guest complaints with professionalism and escalate when necessary
- Process payments and maintain accurate financial records
- Assist with valet parking and concierge services as needed
- Ensure lobby and common areas are immaculate and welcoming
- Collaborate with security team for guest safety protocols
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and holidays reliably
- Basic computer proficiency with reservation systems
- Problem-solving abilities and attention to detail
- Valid Florida driver's license (if handling valet duties)
- Ability to stand for extended periods and lift up to 25 lbs
- Flexibility to work varying shifts including early mornings