Job Description
Join our award-winning team at Sunset Hospitality Group as an Entry-Level Front Desk Agent! No experience is required – we provide comprehensive training to launch your hospitality career. Work in a dynamic environment where you'll become the face of our premium hotel, creating memorable experiences for guests from around the world. Enjoy competitive pay, growth opportunities, and a supportive team culture. Your journey in hospitality starts here!
Responsibilities
- Deliver exceptional guest service through check-in/check-out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve issues with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Utilize hotel management software (training provided)
- Uphold safety and security protocols
Qualifications
- High school diploma or equivalent (GED)
- No experience required – open to career changers
- Strong communication and interpersonal skills
- Basic computer proficiency (training available)
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Attention to detail and organizational abilities
- Must be authorized to work in the US