Job Description
Join our dynamic team as a Front Desk Agent where your passion for exceptional service shines! No experience needed – we provide comprehensive training to launch your hospitality career. Enjoy a supportive environment with growth opportunities and competitive benefits. Apply today to become the friendly face of our Wichita hotel!
Responsibilities
- Guest check-in/check-out procedures and reservation management
- Answering multi-line phone calls with professional etiquette
- Processing payments and maintaining accurate financial records
- Coordinating with housekeeping and maintenance teams
- Resolving guest inquiries and concerns promptly
- Operating property management systems (training provided)
- Upholding brand standards and cleanliness policies
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – open to all backgrounds
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn systems
- Ability to stand/walk for extended periods
- Flexibility to work weekends, evenings, and holidays
- Positive attitude and problem-solving mindset
- Valid Kansas driver's license (if required for local errands)