Job Description
Join our award-winning hospitality team as a Front Desk Agent and enjoy the freedom of daily pay! We're seeking energetic professionals to deliver exceptional guest experiences in Charlotte's vibrant hospitality scene. This shift-based role offers flexibility without sacrificing career growth in a supportive environment.
What We Offer:
- Daily pay options (get paid within 24 hours of your shift!)
- Competitive hourly rates + performance bonuses
- Flexible scheduling (mornings, evenings, weekends)
- Free parking and meal discounts
- Opportunities for advancement to supervisory roles
Responsibilities
- Efficiently manage guest check-in/check-out procedures
- Handle reservations, inquiries, and payment processing
- Resolve guest concerns with exceptional service
- Maintain accurate records and shift documentation
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Ensure front desk area remains pristine and organized
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service experience
- Proficiency with PMS systems (e.g., Opera, Delphi)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling accuracy
- Professional appearance and positive attitude