Job Description
Join our award-winning team at Grand Hotel Group as an Entry-Level Front Desk Agent! We're seeking passionate individuals to deliver exceptional guest experiences while launching their hospitality careers. Enjoy competitive compensation, comprehensive training, and opportunities for advancement in a dynamic work environment.
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with basic computer systems
- Ability to work flexible shifts including weekends
- Positive attitude and teamwork orientation