Job Description
Join our award-winning hotel team as an Entry-Level Front Desk Agent! We're seeking energetic individuals to provide exceptional guest experiences during flexible shift schedules. Perfect for career starters in the hospitality industry, this role offers comprehensive training and growth opportunities. Enjoy competitive pay, employee discounts, and a supportive team environment. If you're a people person ready to shine in shift-based work, apply today!
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle reservation inquiries and room assignments
- Process payments and manage billing transactions
- Respond to guest requests and resolve service issues
- Operate hotel management software and phone systems
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and account information
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with MS Office applications
- Attention to detail and problem-solving abilities
- Professional appearance and positive attitude
- Ability to stand for extended periods