Job Description
Join our vibrant team at Grand City Hotels, where hospitality meets opportunity! We're seeking energetic individuals to kickstart their careers in the heart of Portland's thriving tourism scene. Enjoy competitive pay, flexible shift schedules, and comprehensive training programs designed to help you grow. Whether you're a student or career-changer, our supportive environment offers the perfect launchpad for your hospitality journey.
What We Offer:
- Competitive hourly wages with performance-based incentives
- Flexible shift schedules including evenings, weekends, and holidays
- Free employee meals and hotel discounts nationwide
- Clear career advancement pathways to supervisory roles
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and food & beverage areas
- Process check-ins/checkouts efficiently using hotel management systems
- Maintain pristine guest rooms and public spaces to brand standards
- Handle guest inquiries and resolve service issues promptly
- Collaborate with cross-functional teams during peak operational periods
- Adhere to all safety protocols and emergency procedures
- Support daily operational tasks including inventory management
Qualifications
- High school diploma or equivalent (GED)
- Previous customer service experience preferred but not required
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and comfort with digital check-in systems
- Strong communication skills and approachable demeanor
- Physical stamina to stand/walk for extended periods
- Valid work authorization and reliable transportation