Job Description
Launch your hospitality career with Grand City Hotels in vibrant Atlanta! We're seeking enthusiastic Entry Level Hotel Associates to deliver exceptional guest experiences. This full-time role offers comprehensive training, career growth opportunities, and a dynamic work environment. Perfect for recent graduates or career changers passionate about service excellence. Join our award-winning team where your smile makes a difference!
Responsibilities
- Provide warm, professional guest check-in/check-out experiences
- Manage reservations and optimize room assignments
- Resolve guest inquiries and coordinate with housekeeping/food service teams
- Process payments and maintain accurate guest records
- Support daily front desk operations including phone and email communications
- Assist with valet services and luggage handling
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent (hospitality certificate preferred)
- Basic computer proficiency with reservation systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Customer service mindset with attention to detail
- Physical stamina for standing/walking during shifts
- Positive attitude and teamwork orientation