Job Description
Launch your hospitality career with no prior experience required! Grand Hospitality Group is seeking enthusiastic individuals to join our award-winning downtown Chicago hotel. We provide comprehensive paid training, career advancement opportunities, and a supportive work environment. Perfect for students, career changers, or anyone passionate about delivering exceptional guest experiences. Enjoy competitive pay, free employee meals, and exclusive discounts on our luxury services.
Responsibilities
- Deliver warm, professional guest check-in/check-out experiences
- Manage room reservations and front desk operations
- Respond to guest inquiries and requests promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards and cleanliness protocols
- Participate in daily team briefings and training sessions
Qualifications
- No prior hotel experience required – we train you!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic computer proficiency with willingness to learn POS systems
- Positive attitude and problem-solving mindset
- Valid work authorization in the United States
- Ability to stand/walk for extended periods