Job Description
Launch your hospitality career in the heart of Manhattan! Metropolitan Hospitality Group is seeking enthusiastic Entry-Level Hotel Associates to join our award-winning team at the iconic Grand Central Hotel. No prior experience required – we provide comprehensive training to help you thrive in a luxury environment. Enjoy competitive pay, benefits, and career advancement opportunities in one of NYC's most dynamic industries.
Responsibilities
- Deliver exceptional guest service at check-in/check-out and throughout guest stays
- Manage room reservations and coordinate with housekeeping team
- Assist with guest inquiries, transportation, and local recommendations
- Process payments and maintain accurate guest records
- Collaborate with security and maintenance teams for guest safety
- Uphold brand standards through consistent service excellence
Qualifications
- High school diploma or equivalent (students welcome)
- Outstanding communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work flexible shifts including nights/weekends
- Professional appearance and positive attitude
- Basic computer proficiency
- Willingness to learn hospitality protocols