Job Description
Join our award-winning hospitality team as an Entry-Level Hotel Associate at Grandview Hotel & Spa! No prior experience is required – we provide comprehensive training to launch your career in the dynamic world of hospitality. Enjoy flexible shift schedules including nights, weekends, and holidays while delivering exceptional guest experiences. Our supportive team environment offers growth opportunities for motivated individuals seeking a rewarding career in Raleigh's premier hotel district.
Responsibilities
- Deliver outstanding guest service during check-in, check-out, and throughout guest stays
- Perform housekeeping duties including room cleaning, sanitizing, and restocking amenities
- Assist with valet services, luggage handling, and transportation coordination
- Operate point-of-sale systems for food/beverage transactions
- Maintain cleanliness and organization of public areas (lobbies, pools, fitness centers)
- Respond promptly to guest inquiries and resolve service issues
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- No experience required – full training provided
- High school diploma or equivalent (GED)
- Ability to stand/walk for extended periods (8+ hour shifts)
- Strong communication and interpersonal skills
- Basic computer literacy and POS system aptitude
- Flexible availability for evenings, weekends, and holidays
- Valid North Carolina driver's license (if valet duties assigned)
- Ability to lift up to 30 lbs regularly