Job Description
Join our award-winning team at Grand Hospitality Group in Raleigh, NC! We're seeking passionate individuals to kickstart their hospitality careers in a dynamic, fast-paced environment. As an Entry-Level Hotel Associate, you'll deliver exceptional guest experiences while working flexible shifts. Enjoy competitive pay, comprehensive training, and opportunities for growth within our premium hotel chain. Perfect for students, career changers, or those seeking shift work with advancement potential!
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest inquiries
- Manage room inventory and coordinate with housekeeping for seamless operations
- Handle guest requests promptly via phone, email, and in-person
- Process payments and maintain accurate transaction records
- Assist with event setup and meeting room coordination
- Uphold cleanliness and safety standards in public areas
- Collaborate with cross-functional teams to resolve guest issues
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- Attention to detail and problem-solving abilities
- Positive attitude and team-oriented mindset
- Must be authorized to work in the United States