Job Description
Join our dynamic hospitality team at Grand City Hotels Philadelphia! We're seeking energetic individuals to fill entry-level shift-based positions across our 24/7 operations. No experience required – we provide comprehensive training to launch your career in the exciting world of hotel management. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our renowned brand.
As a valued team member, you'll gain hands-on experience in guest services, housekeeping, and operational support while working in our centrally located downtown property. We pride ourselves on fostering a supportive, inclusive environment where every team member contributes to our exceptional guest experiences.
Responsibilities
- Deliver exceptional guest service during check-in/out processes
- Maintain pristine room standards through detailed housekeeping routines
- Operate front desk systems and manage guest inquiries
- Coordinate with housekeeping and maintenance teams for seamless operations
- Assist with luggage handling and valet services
- Follow safety protocols during all shift activities
- Participate in daily briefings and team huddles
Qualifications
- High school diploma or equivalent (GED)
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Basic computer proficiency for reservation systems
- Physical stamina for standing/walking during entire shifts
- Positive attitude and customer-focused mindset
- Valid work authorization in the United States
- Willingness to complete on-the-job training program