Job Description
Join our dynamic team at Grand Hospitality Minneapolis, where every shift brings new opportunities! We're seeking energetic individuals to start their hospitality careers in our vibrant downtown location. Enjoy competitive pay, flexible scheduling, and a supportive environment designed for growth. Whether you're a recent graduate or career-changer, we provide comprehensive training to ensure your success. Work alongside passionate professionals in a fast-paced setting where your contributions directly enhance guest experiences. Apply today and build your future in one of Minneapolis' most exciting hotel destinations!
Responsibilities
- Efficiently manage guest check-in/check-out procedures with our modern reservation system
- Provide exceptional customer service via phone, email, and in-person interactions
- Coordinate with housekeeping and maintenance teams to resolve guest requests promptly
- Process payments and accurately maintain guest account information
- Assist with event setup and room preparation for VIP guests
- Uphold stringent cleanliness and safety standards in public areas
- Participate in daily team briefings to optimize shift operations
Qualifications
- High school diploma or equivalent (college students welcome)
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic proficiency with hotel management software (training provided)
- Attention to detail and problem-solving abilities
- Team player with positive attitude under pressure
- Must be 18+ and authorized to work in the US