Job Description
Join our dynamic hospitality team at Grand City Hotels! We're seeking energetic individuals for entry-level shift positions in the heart of Philadelphia. No prior experience required – we provide comprehensive training to launch your career in luxury hospitality. Enjoy flexible schedules, competitive pay, and growth opportunities within our expanding hotel chain. Work in a vibrant downtown location while delivering exceptional guest experiences in a fast-paced environment.
Responsibilities
- Provide exceptional guest service at the front desk during assigned shifts
- Manage check-in/check-out processes and resolve guest inquiries
- Coordinate with housekeeping and maintenance teams for seamless operations
- Maintain accurate records of guest transactions and room status
- Assist with basic administrative tasks and report writing
- Ensure compliance with hotel safety and cleanliness standards
- Collaborate with cross-departmental teams during peak hours
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic computer proficiency with MS Office Suite
- Customer service mindset with problem-solving abilities
- Ability to stand for extended periods during shifts
- Valid Pennsylvania ID or driver's license
- No prior hotel experience required – training provided