Job Description
Join our vibrant team at Grand Plaza Hotel and kickstart your hospitality career! We're seeking energetic Entry Level Hotel Associates for flexible shift work in Phoenix's thriving tourism district. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a dynamic environment. Perfect for career changers, recent graduates, or those seeking reliable shift-based work with weekends off!
Responsibilities
- Delight guests with exceptional check-in/check-out experiences
- Manage reservations and handle guest inquiries with professionalism
- Maintain pristine lobby, guest rooms, and common areas
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through consistent service delivery
- Operate hotel systems (PMS, POS) with accuracy
- Respond to guest requests promptly and courteously
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not mandatory
- Flexible schedule availability (nights, weekends, holidays)
- Basic computer literacy and POS system aptitude
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Valid Arizona driver's license (if required for duties)
- Positive attitude and team-oriented mindset