Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking energetic Entry-Level Hotel Associates for dynamic shift-based roles across our premium properties in Texas and New York. Join a team dedicated to exceptional guest experiences while building transferable skills in customer service, operations, and teamwork. Whether you're a recent graduate or career-changer, we provide comprehensive training and growth opportunities within our award-winning hotel chain.
Responsibilities
- Deliver exceptional guest services during assigned shifts (front desk, housekeeping, or guest services)
- Maintain cleanliness and operational standards of guest rooms and common areas
- Process check-ins/check-outs using hotel management systems
- Respond promptly to guest inquiries and resolve service issues
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to safety protocols and emergency procedures
- Support inventory management and supply replenishment
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Flexible availability for evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy
- Positive attitude and team-oriented mindset
- Valid work authorization in the US