Job Description
Join our award-winning team at Grand Plaza Hotel! We're seeking passionate part-time hotel staff to deliver exceptional guest experiences in the heart of Houston. Perfect for students and career changers seeking flexible schedules, competitive pay, and growth opportunities in the hospitality industry.
As a key member of our dynamic team, you'll contribute to creating memorable stays for our diverse clientele. Enjoy complimentary meals, employee discounts, and a supportive work environment that values your contributions. Apply today and start your journey with us!
Responsibilities
- Provide exceptional guest service at check-in/check-out and throughout guest stays
- Manage reservations and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for guest requests
- Handle guest inquiries and resolve issues promptly
- Ensure lobby and common areas remain immaculate
- Process payments and manage cash drawer operations
- Collaborate with cross-departmental teams during peak hours
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency and reservation system knowledge
- High school diploma or equivalent required
- Ability to stand for extended periods and lift 25 lbs
- Valid Texas Driver's License (if driving shuttle)
- Positive attitude and problem-solving mindset