Job Description
Welcome to The Oakland Grand Hotel, where luxury meets the vibrant energy of the Bay Area. We are currently seeking enthusiastic, motivated individuals to join our front-of-house team as Entry Level Hospitality Staff. If you are passionate about creating unforgettable guest experiences and are looking to launch a career in the dynamic world of hospitality, this is the perfect opportunity for you.
As part of our elite team, you will play a crucial role in maintaining our high standards of service. We offer comprehensive training, a supportive work environment, and a clear path for professional growth within the hotel industry. Join us and become a key player in the Hotel Jobs Oakland CA scene.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Assist with check-in and check-out processes efficiently using our property management system.
- Maintain the cleanliness and organization of the lobby, front desk, and common areas.
- Answer incoming phone calls and respond to guest inquiries promptly and courteously.
- Handle guest requests, including directions, local recommendations, and amenity distribution.
- Support front-of-house operations during busy periods, including event assistance and concierge services.
Qualifications
- High school diploma or GED required.
- Previous experience in hospitality or customer service is a plus but not required.
- Excellent verbal communication skills and a friendly, approachable personality.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic computer literacy and typing skills.
- Reliable transportation and a strong work ethic.