Job Description
Join Chicago's premier hospitality destination at Grand Hospitality Group! We're seeking passionate entry-level professionals to deliver exceptional guest experiences in our downtown luxury hotel. With competitive pay, comprehensive benefits, and career advancement opportunities, this is your gateway to the thriving hospitality industry. Why work with us? We invest in our team through paid training, flexible scheduling, and a supportive culture that values growth. What we offer: Health benefits, employee discounts, meal allowances, and tuition assistance. Ready to start your career? Apply today to become part of our award-winning team!
Responsibilities
- Deliver outstanding guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out procedures and resolve guest inquiries promptly
- Maintain pristine room standards and public area cleanliness
- Collaborate with cross-departmental teams for seamless operations
- Uphold brand standards and safety protocols consistently
- Process payments and manage reservation systems accurately
- Participate in daily briefings and training sessions
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and comfort with reservation systems
- Strong attention to detail and problem-solving abilities
- Valid work authorization for US employment
- Positive attitude and commitment to teamwork