Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in the heart of Orlando's thriving hospitality scene! We're seeking enthusiastic entry-level professionals to deliver exceptional guest experiences at our premium downtown location. No prior experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a dynamic work environment where your passion for service shines. Apply today to become part of Florida's premier hospitality destination!
Responsibilities
- Deliver outstanding guest service across front desk, housekeeping, and concierge operations
- Process check-ins/check-outs efficiently using hotel management systems
- Maintain pristine guest rooms and common areas to brand standards
- Resolve guest inquiries and concerns promptly with a solutions-oriented approach
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all safety protocols and regulatory compliance requirements
- Support special events and seasonal demand surges with flexibility
Qualifications
- High school diploma or equivalent (Hospitality certification a plus)
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced environment with attention to detail
- Basic computer proficiency and willingness to learn new systems
- Positive attitude and commitment to teamwork
- Flexible availability including nights, weekends, and holidays
- Valid driver's license (if required for shuttle services)
- Must pass background check and drug screening