Job Description
Join our award-winning team at Grand Plaza Hotel Sacramento and launch your hospitality career! We're seeking passionate, customer-focused individuals for entry-level positions in our vibrant downtown hotel. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, employee benefits, and a dynamic work environment in California's capital city. Perfect for students and career changers looking to build transferable skills in the thriving hospitality industry.
Responsibilities
- Deliver exceptional guest service during check-in/out processes
- Manage reservations and room assignments efficiently
- Respond to guest inquiries via phone, email, and in-person
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Uphold cleanliness and safety standards in public areas
- Assist with special events and VIP guest requests
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer literacy and POS system aptitude
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and problem-solving mindset
- Team-oriented approach with attention to detail
- Willingness to complete paid certification training