Job Description
Join our award-winning downtown hotel team as we transform guest experiences! We're seeking passionate individuals to kickstart their hospitality careers in Omaha's vibrant tourism scene. No prior experience required – we provide comprehensive training and career advancement opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for students, career changers, or those seeking stable employment with growth potential.
Responsibilities
- Deliver exceptional guest service through front desk operations including check-in/check-out, reservations, and inquiries
- Manage room assignments using hotel management systems and maintain accurate occupancy records
- Coordinate with housekeeping, maintenance, and dining teams to ensure seamless guest experiences
- Handle guest complaints with professionalism and escalate issues to management when necessary
- Process payments, manage cash drawers, and maintain financial transaction accuracy
- Assist with luggage handling, valet services, and local area recommendations
- Participate in daily briefings and contribute to team performance goals
Qualifications
- High school diploma or equivalent; hospitality certification a plus
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn reservation systems
- Flexible availability including evenings, weekends, and holidays
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and problem-solving abilities
- Must pass background check and drug screening