Job Description
Are you looking for a dynamic career in the hospitality industry with immediate weekly pay?
Join our award-winning hotel team in the heart of Atlanta, GA. We are currently seeking a dedicated Front Desk Agent to join our fast-paced environment. Whether you are an experienced professional or just starting your hospitality journey, we offer comprehensive training and a supportive culture.
Our hotel provides flexible shift work opportunities, ensuring a healthy work-life balance for our staff. Enjoy competitive pay, weekly paychecks, and the chance to make every guest's stay unforgettable.
Why Join Us?
- Weekly Pay: Get paid on time, every week.
- Flexible Schedules: Day, evening, and overnight shifts available.
- Growth Opportunities: Clear pathways for career advancement within the group.
- Modern Facilities: Work in a state-of-the-art Atlanta location.
We look forward to meeting you!
Responsibilities
- Check guests in and out efficiently, verifying payment methods and handling reservations.
- Answer incoming phone calls and emails promptly, addressing inquiries and resolving issues.
- Manage the front desk operations, including operating the Point of Sale (POS) system and hotel management software.
- Provide exceptional customer service to all guests, ensuring their needs are met during their stay.
- Handle cash transactions accurately and balance the daily shift bank.
- Assist with housekeeping coordination and lobby maintenance to ensure a welcoming atmosphere.
- Participate in training sessions and hotel staff meetings.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a front desk or customer service role is preferred but not required.
- Strong computer literacy, including proficiency in Microsoft Office and hotel PMS software.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible hours, including weekends, nights, and holidays.
- A friendly, professional, and guest-first attitude.