Job Description
Join Grand Horizon Hotels, a premier hospitality organization dedicated to creating unforgettable guest experiences. We are currently seeking enthusiastic, entry-level professionals to join our diverse team in Charlotte, North Carolina. Whether your passion lies in guest relations or facility maintenance, we offer a supportive environment to launch your career in the hospitality industry.
We provide comprehensive training, competitive benefits, and a clear pathway for career advancement. If you are a hardworking individual looking to grow within a world-class organization, we want to hear from you.
Responsibilities
- Greet guests warmly and professionally upon arrival, ensuring a welcoming first impression.
- Manage front desk operations, including check-ins, check-outs, and answering inquiries.
- Assist in maintaining the cleanliness and organization of public areas, including lobbies and restrooms.
- Perform room inspections and basic housekeeping duties to ensure high standards of quality.
- Handle guest complaints or requests efficiently and escalate issues to management when necessary.
- Process payments and handle small cash transactions accurately.
- Collaborate with housekeeping and maintenance teams to ensure seamless operations.
Qualifications
- High school diploma or GED equivalent preferred.
- Previous experience in customer service or hospitality is a plus but not required.
- Strong interpersonal and communication skills.
- Ability to work flexible shifts, including weekends and holidays.
- Attention to detail and a commitment to cleanliness and safety standards.
- Proficiency in basic computer applications and POS systems.